1. How to Diagnose Website Downtime Issues
Checking Server Status
- Visit our Server Status Page to check for ongoing outages.
- Try accessing your website from different devices or networks.
- Run a traceroute (
tracert yourdomain.com) to check for connectivity issues.
Common Downtime Causes & Fixes
- DNS Issues: Ensure your domain is correctly pointed to our nameservers.
- Hosting Plan Limits: Check if you have exceeded bandwidth or resource limits.
- Plugin/Theme Conflicts (for CMS Users): Disable recent plugins via FTP or control panel.
- Expired Domain or Hosting: Verify your domain and hosting renewal dates.
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